mdl98 Privacy Policy
This page explains how we collect your personal data, the purposes for which we use it, and how we store and protect it securely.
This Privacy Policy openly informs players using the mdl98 platform about how we handle their personal data. By registering an account and using our services on mdl98, you are considered to have accepted this policy.
The terms set out in this policy apply to the mdl98 website, mobile platform, and all related services. If you have any questions about personal data, you can contact us at [email protected].
1 Types of Data We Collect
We record and store personal data obtained from players and their interactions while using the mdl98 platform. This data can be described under three categories—
1.1 Data You Provide Directly
- Full name, date of birth, and identity verification information
- Email address and phone number
- Username and password used to log in (stored in hashed form)
- Financial data related to deposits and withdrawals
- Customer support and communication records
1.2 Data Automatically Collected Through Platform Use
- IP address, browser type and version
- Gaming history — football bets, casino game play data
- Platform access timestamps (Myanmar Standard Time — MMT)
- Click patterns and areas navigated on the platform
1.3 Data from Cookies and Tracking Technologies
Our website uses session cookies and persistent cookies. Cookies help maintain your login state and improve your gaming experience. You can disable cookies in your browser settings, but please note that some features of the site may not work properly.
2 What purpose is the data used for
We use the personal information provided by players for lawful, specific purposes—
- Account Management: Creating, verifying, and securing player accounts
- Financial Transactions: Processing deposits and withdrawals, and preventing fraud
- Service Improvement: Analyzing data to enhance the player experience
- Customer Support: Responding effectively to 24/7 Live Chat and email inquiries
- Legal Compliance: Age verification for 21+ and anti-money laundering measures
- Security Maintenance: Detecting and blocking unauthorized access, and applying SSL encryption
- Responsible Gambling Support: Analyzing play patterns to provide early assistance for at-risk gambling behavior
We do not use your data for purposes unrelated to the services you signed up for. We do not sell your personal information to any company for third-party marketing communications.
3 Data Sharing with Third Parties
We are very careful about sharing players' personal information with third parties. Cases where sharing may occur include—
3.1 Service Providers
We share only the necessary technical data with financial service providers that handle payments (KBZPay, Wave Money, AYA Pay, and bank transfers), and with companies that provide IT data handling and data storage services. Those parties may only handle data for the purposes we instruct.
3.2 Disclosure Under Legal Compliance
We may provide data in accordance with the law if requested by legal authorities. In such cases, we will not disclose player data without valid justification.
3.3 Fraud and Anti-Money Laundering Checks
We have formal contractual relationships with authorized verification service companies for financial protection and anti-money laundering measures, built to protect a large number of players.
4 Data Security Measures
mdl98 uses a combination of technical and organizational measures to protect players' personal information—
- SSL Encryption (TLS 1.2 / 1.3): All data transfers between the player and the server are encrypted
- Password Hashing: Passwords are never stored in plain text — they are stored only using an industry-standard hash algorithm
- Access Control: All data access is controlled under a least-privilege policy
- Regular Audits: Regular checks are conducted to identify security vulnerabilities
- Data Segregation: Financial data and personal data are stored separately
We continuously work to improve data security, but we openly acknowledge that no internet-based operation can be 100% risk-free. Players are also responsible for keeping their accounts secure by setting strong passwords and not sharing them with third parties.
5 Data Retention Period
How long we retain players' personal information depends on the nature of that data—
- Account Data: Retained after account closure for at least the minimum period required by law (financial protection regulations)
- Financial Transaction Records: Retained for five years from the date of account closure due to financial audit requirements
- Communication Records: Retained for three years to resolve customer service complaints
- Cookies Data: Session cookies are deleted when the browser is closed, while persistent cookies last between 30 days and 1 year
Once data is found to no longer serve its intended purpose, it is securely deleted.
6 Player Rights
Every player using mdl98's services has the following rights regarding their personal data—
Right to Access
You can request to see what personal data we hold about you.
Right to Correction
If you believe the personal data we hold is inaccurate, you can request a correction.
Right to Deletion
You can request deletion of data that is no longer legally required to be retained for our services. However, financial records cannot be deleted unless required by law.
Right to Data Portability
You can request that the data you have provided be sent to you in a readable file format.
To exercise any of these rights, please contact us clearly at [email protected]. We will respond within a reasonable time.
7 Age 21+ Verification and Data Use
mdl98 provides services only to players aged 21 and above. The date of birth provided by players when creating an account is used for verification. After verification, that data is securely retained until the legally required retention period ends.
A player's date of birth data is never shared with third parties for advertising purposes. If a player is found to be under 21, any ongoing transactions will be immediately suspended and the data will be handled in accordance with the law.
8 Changes to This Policy
mdl98 may revise and update this Privacy Policy when our services change or when relevant laws and regulations change. If significant changes occur, players will be notified in advance through our communication platforms.
Continued use of the platform after changes have been made is considered acceptance of the revised policy. We therefore recommend bookmarking this Privacy Policy page and returning to read it from time to time. If you have any concerns about the policy, you can contact us at [email protected].
9 Contact Us
For any questions, requests, or complaints regarding this Privacy Policy, you can reach our 24/7 customer service—
- Live Chat: 24/7 Live Chat in Myanmar language through the platform
- Email: [email protected]
When submitting a data-related request, please include enough information for us to verify your identity. Please understand that mdl98 will only process data requests once we can confirm they are genuine.